Refund policy

All sales are final once payment has been made and confirmed. We do not accept returns, exchanges, or offer refunds for change of mind, incorrect sizing, colour selection, or any other customer preference. Please carefully review your order details, including your size, colour, and shipping information, before completing your purchase.

If you receive an item that is damaged, defective, or different from what you ordered due to an error on our end, please contact us as soon as possible at boniitaacollection@gmail.com with your order number and clear photos/videos of the issue. We will review the situation and, if the issue is confirmed to be our error, provide an appropriate resolution.

Boniitaa Collection is not responsible for issues caused by incorrect information provided by the customer. By completing your purchase, you acknowledge and agree to this return and refund policy.